Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Section


Column
 

BookingCenter has an

AirBnB

Airbnb interface to manage availability to your

AirBnB

Airbnb profile.  Please review the details here: http://www.bookingcenter.com/interfaces-and-modules/airbnb-interface/ and let us know if you are ready for us to connect to your

AirBnB profile.

Airbnb profile. The interface is very easy to setup, and even easier to manage on a daily basis, as it's a seamless '2-way' interface that includes all your 'Listings' and all taxes, service charges, and the 'payout' amount from each booking, so that BookingCenter can track your complete Airbnb business.

In order to activate the interface,

we will need

you must agree to

send us the following: 
  •  Your AirBnB Account ID
  • User Name
  • Password for logging in.
 

And also, which of your Room Types you want to map to your AirBnB profile to manage availability.  With this info, we can get started connecting this for youthe pricing for the interface, and then you will have to 'authenticate' that BookingCenter will be your Channel Manager and that we can connect your Airbnb 'listings' to your BookingCenter 'rooms' and ratesOnce BookingCenter has confirmed the activation of the AirBnB the Airbnb interface, the information below will help you manage the interface.


 
Column
width30%


 

Panel
borderColor#559ADE
bgColor#F0F0F0
titleColor#ffffff
borderWidth1
titleBGColor#559ADEborderWidth1
titleOther OTA ProgramsAirbnb Interface
Page Tree
rootOther OTA programs
 
Airbnb Direct Connection





Section

 Once BookingCenter has confirmed activation of the AirBnB the Airbnb interface, make sure you:

  1. Understand Availability and Rates. BookingCenter will update and manage both your rates and availability to AirBnBAirbnb, as it does to other OTA channels.  
  2. Rates will need to changed via login to AirBnB to set your rates. Our interrace does not manage rates.  Either use AirBnB's rate management manual tool or use their : Customers can decide to use BookingCenter's 'restrictions' to set 'closeouts', Minimum Length of Stay, Maximum Length of Stay, etc on their Rates for specific Airbnb listing(s). Or they can elect to use Airbnb's 'auto-rate tools' to automatically (sometimes called "Smart Pricing") to have Airbnb 's automatically adjust rates as their 'market analysis' decides.
  3. Bookings details will need to Booking details and all Guest Messaging can still be found in the Airbnb app or website, but all messages and updates to Guests and bookings will also automatically be entered into BookingCenter .  None of the details of an actual booking (such as the Guest Name, arrival, depart, etc.) will come from AirBnB.  Thus, once you have confirmed the AirBnB booking with the guest, manaually add the booking into MyPMS.  This will assign the accurate Room Type (and Room, if you allocate at this time) and availability will once again be in 'sync' between all of your channels. (messaging is implemented via MyGuest), as occurs via other OTA and GDS channels.  
  4. The Airbnb 'booking ID' given to the Guest will also be your BookingCenter 'Booking ID'.  Check In the booking when the Airbnb Check the booking in when the AirBnB Guest arrives, as you would any booking. But since .
  5. Reservation Requests inside Airbnb. We recommend turning this feature off and going with Instant Bookings for the reasons detailed here in this article.
  6. Payment from Airbnb (as opposed to Guest). Since payment comes from AirBnB Airbnb via their 'pay outpayout' method, you can manage the complete income and expense of an AirBnB in 3 ways:
    1. apply the 'Payment' to the folio using either a new receipt type called '
    AirBnB Payment'
    1. Airbnb Payment';
    2. Direct Bill payment, which can be reconciled with your 'Payout' method setup with Airbnb as an 'Accounts Receivable';  
    3. or the actual method
    AirBnB
    1. Airbnb pays you by, such as: PayPal, bank transfer, direct deposit, etc. 

Regardless of which method you use, we recommend placing the transaction reference from Airbnb into the 'description' field when entering the payment for tracking purposes. This way, the folio is balanced and you can reference the actual AirBnB payment to the folio of the Guest.


*Note: 

 

 

The way a customer agrees to interface BookingCenter can be one of three ways:

  1. sync_undecided - we have never had a customer choose this method and do not recommend it.
  2. sync_rates_and_availability - this method is a standard setting and is usually chosen to make sure ARI (availability, rates, and booking inventory) is kept in sync.  This is the normal setting for bc customers.
  3. sync_all - this is our recommended setting for customers who do not have their Units built yet in Airbnb and want BookingCenter to over-ride any Unit info they have built in Airbnb with what is stored in the BookingCenter system.  We don't recommend this setting for customers who have already built and like their Airbnb profile(s).

If you need assistance with choosing an option, ask your Support rep.  

Airbnb and VRBO both support an iCal sync - using a Google calendar - which can sync availability calendars between the systems, though no content, rates nor bookings will work.