Section | |||||||||
---|---|---|---|---|---|---|---|---|---|
Follow these steps:
Managing Promotions and Bookings in your PMS.
If you have any questions about how the promotions are to work, please contact your Booking.com Market Manager. Things you should know about Promotional Programs
|
Section |
---|
We recommend that you begin with the Booking.com Standard Program (BKGDIR) until you have experience managing the Booking.com agent, and then add additional programs when/if needed.
For example, a stay 3 nights, save 30% is perfect because the 30% discount will be based on the Standard Rate that is already loaded, and will dynamically be applied when booking 3 nights inside Booking.com. Please know that any other ways to set promotional rates will NOT work correctly from your BookingCenter software via the interfaceconnection. If you have any promotional questions, those need to be addressed with your Booking.com Market Manager. Things you should know about Promotional Programs
To Set up a "Instant Promo Mapping" promotion in Booking.com follow these steps:
To Set up a "Extranet Only" Promotions in the Booking.com Extranet Further detail can be found below on this, but basically when BookingCenter closes out availability for a room type on a given day, Booking.com will not process it unless this setting is enabled for extranet only promotions. The official explanation from Booking.com is as follows: "When sending a close you need to have the following elements: Room code, rate code and date range. Since the rate plan booked is not a mapped rate plan when BookingCenter pushes a close it will not close unless it is set to follow closed on the Booking.com extranet, which it currently is not setup to. In this case, the property needs to manage this rate plan manually. If they would like for it to “follows closed” when BookingCenter pushes a close for the Standard rate please have them reach out to their Booking.com Account Manager to update the settings of the non-mapped rate plans." Because we only map to the standard rates, any promotions in the extranet or via the instant promo wizard are either managed manually or setup as a child/derived from the standard rate. I talked to my connectivity manager today and he confirmed that the local market manager should have setup these promotions to 'follow closed' off the standard rate, and that by not having it defined that way in the Booking.com extranet it essentially becomes a free sell scenario. Booking.com's connectivity team is going to reach out to your local market manager to have them make the necessary corrections.” In summary, for extranet only promotion within Booking.com, please have your market manager enable rate plan updates to “follow closed” for standard rate. There is a setting that your Booking.com Account Manager will need to update of the non-mapped rate plans for any extranet promotionOnce again, if you have any current promotions with Booking.com prior to your interface with Booking.com, you need to put those on hold during the interface. After your interface has been validated, you can then make use of the "Instant Promo Mapping based on the Standard Rate" to set promotional programs within Booking.com. |