The log will document that the Guest checked out via the MyBookings area, as this example shows: Edited By | Description | Date | System Date | mybooking | Guest Checked Out from Room 315 | 18-JAN-2022 11:05:11 PST | 18-JAN-2022 |
Many customers will setup Self Check-out to run automatically, and yet there may be situations where the communication occurs (via email and/or SMS) but the booking Folio is not balanced. As anyone who runs Night Audit knows, there are some folios that just aren't ready at 7 am on the date of departure. In this situation, a message to the guest will present: Self Check-out is not available for this booking. Please visit the office or contact the property directly for more information at |