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Group Status:

Status on Groups falls into five categories: Unconfirmed, Confirmed, Active, Complete, Cancelled.
Group Bookings default to Confirmed status during the group booking wizard, however you can set the status to unconfirmed as desired. Once any individual booking within a group checks in, the group bookings status goes to Active.
Group Bookings go to status complete in two scenarios:

  1. When all individual bookings have checked out, the group will be set to status complete during the night audit process.

If a Group has no individual room bookings the status will automatically be set to complete during the Night Audit process of the groups arrival date

Comments: There are two types of comments.

Group Comments are unique to this group and will be inherited by all reservations on this group in the future. These comments will not show up on the individual reservations.

The

Reservation Comments are unique to just this group reservation and are inherited by individual reservations. They will show up in the Reservation Comments field of the individual reservations.

 

Tip

To add Items to your Quick Charge drop down list, go to  Inventory Items

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