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Use our Quick Start Training Guide to get started with the most commonly used functions in daily operations.For in depth information and a step-by-by step guide of the MyPMS system, go to MyPMS User Manual.

 We offer a variety of video tutorials on the most commonly used front desk functions. See  https://www.youtube.com/BookingCenter.

To get started, watch the MyPMS Front Desk Training Videos, recommended for all first time users.

MyPMS Front Desk Training Video (Part 1)

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urlhttps://www.youtube.com/watch?v=iZe_p-ruREo

MyPMS Front Desk Training Video (Part 2)

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urlhttps://www.youtube.com/watch?v=GNGEJQX0WsA&t=13s


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Getting Started

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System Overview

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Tools and Navigation

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Bookings

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Manage Group Bookings

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  • System Setup
  • Create (in this order)
  • Set up New Users
  • Set up Property Profile
  • Marketing and Policies
  • Room Type Images
  • PMS Settings
  • General Settings
  • Property Profile Website and GDS
  • Payment Types and Charge Items
  • Guest Information
  • Travel Agent Information
  • Companies for Direct Bill
  • Custom Letters
  • Daily Functions

     

     

     

     

     
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    Arrivals and Departures

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    Managing the Folio

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    Tape Chart Management

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    titleCustomize MyPMS




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    If you're looking for troubleshooting information, please try one of our Support Options!

     

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    Need help? Submit a ticket

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    Articles and FAQ

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    Step-by-step tutorials

     

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    Manage Availability

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    Manage Rates

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    Understanding Reports

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    Understanding the Night Audit