Page History

...

In addition, the Incident Letter is offered as a download onto the user's mobile device (if using the mobile app) for storage locally.  The idea is to link the Incident Report to the actual Booking and keep it there forever.  Also, the written details of the Request (and all notes back and forth between Staff and/or Guests) are preserved in The Housekeeping App should they be needed.

The button you Housekeeping App staff will click looks like this:

A sample of an Incident Report you use might look like this: 

Note: a Booking number must be entered onto a Request in order to have the Create Incident report work.  If there is no booking, the following error will be displayed:

...