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BookingCenter's Self Check-in System gives you two options for integrating Digital Signatures into three options to exempt a specific booking from the Self Check-in process. You can simply just request a Digital Signature from the guest or make it required before the guest can Check-in. The process is fully integrated with MyPMS with synchronized status updates, customized messaging, and optional SMS Messaging (subscription required). To learn more about how to setup, see eSign - Digital Document Signing Process. This means that you can exempt the booking from the Self Check-in process completely or exempt the booking from a part of the process ie. esign. The Self Check-in process is designed to only allow the guest to start and complete automatically send an email and/or SMS on arrival date to all bookings. The 'Self Check-inON the ' communication the guest receives depends on their Self Check-in Date.The Guest will only see the Check-in button and be allowed to complete the process if all criteria has been met, similar to the check-in process in MyPMS. If the Booking Criteria has not been met, then the a message will display telling the guest what action to take I.e. Add Payment Method.If the Guest clicks on the Self Check-in link BEFORE the Check-in date, then the Guest will be able to Manage the Booking, but the Check-in button will not display. For the detailed information on MyBooking, see Self Check-in | MyBookingand Esign settings. If you want to exempt or exclude the booking from a part (say, just eSign) or all of the communication process (ie, the Guest will NOT receive either an email nor a SMS message to initiate Self Checkin and they won't be able to click the 'check in' function even if they do find the Self Checkin service page) use the Self Check-in Exempt setting in the Booking Data Tab. "Self Check-in Exempt" Options and Criteria: - Front Desk Bookings and Group Booking 'Rooming List': Add "Exempt Booking From Self Check-in" and "Exempt Booking From E-Sign" flags on the Booking Data, New Booking, and Group Booking Rooming windows
- "Self Check-in Exempt": This flag allows you to exclude a selected booking from the automated Self Check-in process. The flag is located in the Booking Data Tab of each booking. If set, the Guest will NOT receive either an email nor a SMS message to initiate Self Checkin and they won't be able to click the 'check in' function even if they do find the Self Checkin service page. See Booking Data
- "eSign Exempt": This new flag allows you to exclude a selected booking from the required Digital Signature at Self Check-in. The flag is located in the Booking Data Tab of each booking. See Booking Data.
- "Self Check-in and Esign" : If you are using the eSign Digital Signature feature as part of the Self check-in process, then you can use these settings to control how it is used. Use the "esign" setting to control how the esign communication process functions with Self Check-in.To change these settings, go to Self Check-in | eSign Required
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| title | Self Check-in |
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There are two options Self Check-in
Date of Login
- If the Guest logs in BEFORE the Check-in date, then the guest will only be able to manage Booking Details and update the payment method. The "Check-in" button will not display and this message will display "."We are looking forward to your upcoming stay. Please check back on your check-in date to complete Self Check-in. To review or update booking details, use the links below."
- If the Guest logs in ON the check-in date the "check-in" button will display if all criteria is met in MyPMS. See If the criteria has not been met, then a message will display to the Guest with the action that needs to be taken
Number of Rooms Booked
- If the Guest has only one room booked, then only the booking details will display for that particular booking.
- If the Guest has a multi-room booking, then ALL of the bookings under that Guest Name for check-in that day will display. The Guest can click on each booking to view and update details.
Booking Status Criteria
- Room Not Assigned: Room must be assigned. If the Room is not assigned then the following message will display
- Room Occupied (previous guest not checked out): If the Room is still occupied by previous guest (not vacant), then the following message will display
- No payment method in "Guaranteed By": If there is no payment mehtod selected in the Guarenteed By, then the following message will display
Then, when the Guest clicks "Check in"
Balance Due Authorized at Check-in (MyCard Users)Guest is sent an email and /or SMS with Room Entry Instructions. |
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