BookingCenter's Self Check-in System gives you three options to exempt a specific booking from the Self Check-in Process. This means that you can exempt the booking from the Self Check-in process completely or exempt the booking from a part of the process ie. esign.
The Self Check-in process is designed to automatically send an email and/or SMS on arrival date to all bookings. The 'Self Check-in' communication the guest receives depends on their Self Check-in and Esign settings. If you want to exempt or exclude the booking from a part (say, just eSign) or all of the communication process (ie, the Guest will NOT receive either an email nor a SMS message to initiate Self Checkin and they won't be able to click the 'check in' function even if they do find the Self Checkin service page) use the Self Check-in Exempt setting in the Booking Data Tab.
"Self Check-in Exempt" Options and Criteria:
- Front Desk Bookings and Group Booking 'Rooming List': Add "Exempt Booking From Self Check-in" and "Exempt Booking From E-Sign" flags on the Booking Data, New Booking, and Group Booking Rooming windows
- "Self Check-in Exempt": This flag allows you to exclude a selected booking from the automated Self Check-in process. The flag is located in the Booking Data Tab of each booking. If set, the Guest will NOT receive either an email nor a SMS message to initiate Self Checkin and they won't be able to click the 'check in' function even if they do find the Self Checkin service page. See Booking Data
- "eSign Exempt": This new flag allows you to exclude a selected booking from the required Digital Signature at Self Check-in. The flag is located in the Booking Data Tab of each booking. See Booking Data.
- "Self Check-in and Esign" : If you are using the eSign Digital Signature feature as part of the Self check-in process, then you can use these settings to control how it is used. Use the "esign" setting to control how the esign communication process functions with Self Check-in.To change these settings, go to Self Check-in | eSign Required