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The Folio Tab of each booking has an option to create multiple folios for the same guest.

When a new folio is created, it will still be linked to the same room number/reservation. It

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is simply

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an additional "bill" to apply charges and payments

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.

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The transactions and balance in each folio are combined and totaled in the projected income, projected balance and folio balance in the header.

Note: when you go to the folio of the guest, the Primary folio will appear

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by default. To switch to another folio, simply select the corresponding folio from the "Choose Folio" drop down

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If you're looking for troubleshooting information, please try one of our Support Options!

 

list.

Additional folios can be used for several purposes, but some common uses are:

  • Printing/emailing specific transactions
  • Recording commissions separately
  • Separating transactions into different receipts for guests.
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To Add folios 

  • Go to the Folio Tab of the Booking.
  • Click on "Add New Folio" (next to Choose Folio drop down list)

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  • Enter a Folio Name. This could be a guest name, date, type like "Spa Treatment" or "Incidentals",
  • Choose any items that should automatically be charged to the new folio by default. These can always be transferred later. In this example, a folio is created for Spa Treatments and Spa Treatment charges will automatically charge to this folio for the guest.
  • Note: The items shown in the list are created in your Inventory Items and also appear in the "Add Charge" list. To edit or add an inventory item, see Inventory Items

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  • Once the new folio is created, you will see it in the "Choose Folio" drop down list. To go to this folio, choose it from the list.
  • To transfer transactions to another folio, select the transaction by clicking on the box on the left  and choosing the new folio in the "Transfer items to" drop-down list at the bottom of the folio. See Transfer Folio Items

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