How do I provide give a discount to the guest? There are times when you need to provide a discount to a guest when a booking is created or after the booking has already been created. Depending on if you wish the the discount to be transparent or opaque to the guest will determine how best to proceed. Transparent: There are two options for giving a discount. The option you choose depends on whether or not you want to be visible to the guest in the folio or as a discounted rate. Option 1: Discount Rate Plan
If you simply need to give a discounted rate and If the guest doesn't need to be shown the discount you can handle it at the rate level via the following:1) "see" the discount on the folio, then apply the discount to the Rate Plan. If you want the discount to appear as a separate transaction on the guest folio, the go to option 2.
- Prior to check in or before any RENT items have been posted, simply edit (Edit Tab) the booking and change the rate to the appropriate rate
discount - plan. If there isn't a predefined rate plan, select Manual rate and enter in the discounted
nightly value2) Post - After check in or after RENT items have been posted, you can modify the RENT item you wish to discount to give it a new value.
To - To do so locate the RENT(s) or Item(s) postings you wish to discount on the folio and click 'Modify Amount'.
The shown is for value you wish that item to represent, - dollar amount, not the amount of the discount. For example if you had a $150 room rent posting and you wanted to give the guest 10% off ($15) in the new amount field you would put $135.00. The system will post a reversal of the original $150 and then re-post the room rent in $135 including the recalculated taxes.
See transparent_modify.jpg for an example.Opaque: 1) Setting up the discount item: When you want to show the guest you are giving them a discount, it needs to be handled at the folio level with a inventory item setup for discounts. To do so you must first create a inventory item See Modify Rates Option 2 : Giving Discount on Folio
If you want to apply a discount as a separate line item to a guest folio so that it appears to the guest on statements, then you must set up an inventory item called "discount" and then go to the folio to apply the discount. Step 1: Setting up the discount item: - First create a "Discount" Inventory Item you wish to use in the setup area
under Setup -> Parameters -> Inventory Items. Most of the time - . Go to SETUP | PARAMETERS | INVENTORY ITEMS
- If you want the
item group to be in RENT, however you can place it in any inventory group that fits your needs. Most of the time the discount will - discount to also decrease your tax liability, then the item should be put in the group, RENT. if this is the case, make sure that the item you setup for the discount has tax values that match your RENT item.
Unless - If you don not want taxes applied, then create or assign a different group.
- Unless the value of the discount will always be the same, we recommend you leave the sell value blank.
See Add Inventory Items 2) Posting the discount to the folio: Once you have your discount item(s) created you're ready to post the discount to the guest. To do so simply load the folio and then on the add charge side - Open the Guest booking details and go to the Folio.
- Go to "Add Charge" and select your discount inventory item.
Enter - See Add Charge
- Enter the Quantity as negative number(i.e. -1)and the unit price as the positive amount ( i.e. 20.00)
- Click apply payment and the transaction will be applied to the guest folio.
For of the discount you wish to provide. For example to provide single $15 discount you would enter qty -1 and unit price 15.00, which will make the amount -15.00. Then simply click apply charge and the -15.00 and negative applicable taxes will be posted to the guests folio. |