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The Pre-Auth Remaining Arrivals report displays Authorizations for all bookings listed in "Remaining Arrivals" that have not checked in as of the time of Night Audit.

This function is completed after Night Audit, for 'today's arrivals, in order to get a list of bookings where the credit card 'guaranteeing' the booking has insufficient funds to cover an authorization for 'tonight's rate'. Thus, these bookings can be contacted (for a new 'Guarantee by:") or their booking cancelled in order to free rooms to re-sell 'today'.

Any User with 'Night Audit; access can run this function during Night Audit by clicking the "Pre-Auth Remaining Arrivals" which is visible ABOVE 'Settle Credit Cards' . The amount authorized is the amount of the first night's rate (i.e., today's rate) but not including tax.  Learn more in MyCard- Pre-Auth Remaining Arrivals and MyCard - Night Audit

Note: The date of the authorization is displayed at the top of the report. For example,  "11/22/15 9:11 PM by <user name>". This reflects the time that the Pre-authorization was completed in Night Audit (Pacific Standard Time). See Understanding the Night Audit

To pre- authorize a dollar amount on a guest credit card when checking a guest in, opening see what credit card is 'guaranteeing' the booking, go to the Booking Details and go to then the Booking Data Tab (See Booking Data).

To see processed or batched credit card transactions, see MyCard Batch Settlement

Understanding Auto Authorization


The Auto Authorization function allows you to charge a pre-determined authorization amount to a guest credit card upon check-in.

To use Auto Authorization, the setting must be enabled. Go to SETUP | PMS | SETUP. See SETUP

  • Auth Flat Fee: Any authorization at check in At check, the authorization will add the value from this setting amount (found under Hotel Setup) for EACH card authorization. This is a onetime authorization charge per booking checked when doing the authorization at check in.
  • Auth Nightly Fee: Any authorization at check in At check, the authorization will add the value from this setting (found under Hotel Setup) for EACH NIGHT OF THE STAY to the card authorization amount. This is a onetime authorization charge per booking checked in and at check in - if a booking is edited to extend or shorten, (shortened or extend) this authorization will NOT change automatically. The only way to increase or decrease an authorization Is to do so manually.

Guaranteed By: In the second section, under Booking Information, locate the "Guarantee By" field and choose the credit card type from the drop-down list. When you select the credit card type from the Guarantee By drop down list the screen will expand to show "Credit Card Details". (See below)


See MyCard Video Tutorials

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  •  CVV Code: Enter the CVV code if you have it. You can process the payment without it.  To require CVV ('Card ID') entry, make this choice in the Setup Area | Site Details area.
  •  Billing Address: f  If the contact information is not the credit card holders, the hotel may have trouble collecting on a no-show or late cancellation.
    Input  Input the card and card holder details. Click "Copy Address from Above" if the information is the same as the Guest Details. It will auto-fill the details. 
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    Swipe Credit Cards: When checking in a reservation, it is important to swipe the credit card in the credit card swipe field. This will insure that your property collects the lower "swipe rate" for credit card discounts. It will save the hotel approximately ½% of the total dollar value settled.To process the payment at the less expensive "Swiped rate" (and you are using MyCard and Authorize at Checkin), then, when the cc# entry field has focus, the cursor is flashing in the text entry field, swipe the customers card. This will collect the swipe information.

  •  Press "Save & Check-in". This will initiate an authorization request for the amount of the stay plus a 'one time' and 'nightly auth' amount predefined by your management minus any the sum of any Advance Deposits collected.

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