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There are three Custom Letters that need to be created in MyPMS for the following functions: When a guest uses these functions, the custom letter you create and designate in MyPMS will automaticallybe generatedandemailed to the Guest.
See below for details on where the functions are located in MyBooking.
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"Email" and "Print" Function
The "Send Email" and "Print" function is available for all Future bookings and Past Stays.
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"Cancel" Function
A Guest can cancel the selected booking by clicking the Cancel button. This function is only available for future bookings under the "View Bookings" Tab.
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"Print Invoice" Function
The Past Stays also includes a Print Invoice function. This function is only available onpast bookings under the "Past Stays " Tab.
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