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BookingCenter's Self Check-in System gives you two options for integrating Digital Signatures into the Self Check-in process. You can simply just request a Digital Signature from the guest or make it required before the guest can Check-in. The process is fully integrated with MyPMS with synchronized status updates, customized messaging, and optional SMS Messaging (subscription required). To learn more about how to setup, see eSign - Digital Document Signing 

The Self Check-in process is designed to only allow the guest to start and complete Self Check-in ON the Check-in Date.The Guest will only see the Check-in button and be allowed to complete the process if all criteria has been met, similar to the check-in process in MyPMS. If the Booking Criteria has not been met, then the a message will display telling the guest what action to take I.e. Add Payment Method.

If the Guest clicks on the Self Check-in link BEFORE the Check-in date, then the Guest will be able to Manage the Booking, but the Check-in button will not display.  For the detailed information on MyBooking, see Self Check-in | MyBooking

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"Self Check-in Exempt" Options and Criteria:

  • "Self Check-in Exempt": This new flag allows you to exclude a selected booking from the automated Self Check-in process. The flag is located in the Booking Data Tab of each booking. See Booking Data
  • "eSign Exempt": This new flag allows you to exclude a selected booking from the required Digital Signature at Self Check-in. The flag is located in the Booking Data Tab of each booking. See Booking Data.
  • Self Check-in Timing

"Self Check-in and Esign"

If you are using the eSign Digital Signature feature as part of the Self check-in process, then you can use these settings to control how it is used. Use the "esign" setting to control how the esign communication process functions with Self Check-in.To change these settings, go to General Settings  

There are four settings to choose from:

  1. None: Use this setting to completely disable eSign from the Self Check-in process. What this means is that the guest will not receive an email and/or SMS request to sign a digital document.
  2. Request Letter(s): Use this setting to to request a Digital Signature, but NOT REQUIRE a Digital Signature to Check-in. Using this setting will send an "eSign Request" email and/or SMS to the Guest at the Start of the Self Check-in process. This request is in addition to the "Start Self Check-in" email and/or SMS that is sent to start the Self Check-in process.
  3. Required MyBookings and Letter(s): Use this setting to REQUIRE a Digital Signature before the guest can check-in AND to send the eSign Request email and/or SMS as described in the Request Letter setting. Using this setting will send an "eSign Request" email and/or SMS to the Guest at the Start of the Self Check-in process, but WILL require a Digital Signature before the guest can complete Self Check-in. 
  4. Required MyBookings no Letter(s): Use this setting to REQUIRE a Digital Signaturebefore the guest can check-in, but NOT SEND the eSign Request email and/or SMS as described in the Request Letter setting. Using this setting will NOT SEND an "eSign Request" email and/or SMS to the Guest at the Start of the Self Check-in process, but WILL require a Digital Signature before the guest can complete Self Check-in. 
Exempt Criteria:
  • "eSign Required": You can now enable eSign Digital Document Signing as a required part of the Self Check-in process. This setting will automatically send a request for digital signature and can become a requirement for Self Check-in. See Self Check-in Settings for details.
  • "eSign Requested": You can enable eSign Digital Document Signing as a request for Self Check-in. This setting will automatically send a request for digital signature. See Self Check-in Settings for details.


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: This new flag allows you to exclude a selected booking from the automated
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Self Check-in

process. The flag is located in the Booking Data Tab of each booking. See Booking Data"eSign Exempt": This new flag allows you to exclude a selected booking from the required Digital Signature at Self Check-in. The flag is located in the Booking Data Tab of each booking. See Booking Data.




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