There are few key differences regarding how the Stripe gateway works within the BookingCenter MyPMS system. The key takeaways are outlined below.
Stripe operates within the following rules when using MyPMS.
All transactions are 'authorize and capture'.
You are not able to issue just an 'authorization', as all transactions are both authorize and capture.
The Auth feature is not available in the 'Manage Credit Cards' screen.
If you wish to 'Void' a transaction, this must be done as a refund
Refunds can be issued.
They can only be issued on a settled transaction, and/or
Can only refund the original amount or a value less than the original amount. For example, if the original payment was for $100.00, you can only refund the $100.00 or less; not anything over $100.00.
As refunds can only be issued against an existing transaction, you cannot refund a new card that does not have an existing payment.
For any deposits that you wish to charge for booking engine reservations (i.e. first night's deposit or 50% of total cost), please let our support department know and we can have this 'Deposits for Online Bookings' enabled for you. But you setup the policy you want under the Booking Engine Settings area.
The functionality under 'Authorization' (Go toSETUP | PMS | SETUP) does not apply to the Stripe module within MyPMS. The Stripe choice doesn't offer the full 'authorization management' that other implementations of MyCard offers (such as with. TSYS, Heartland Payment Systems, or VersioPay), so be aware of your payment needs prior to making choice to use Stripe.
All Batch Settlements are completed within Stripe and not initiated with MyPMS. Thus, the Night Audit processes that can automates batches (Settle Batch) will not work with Stripe. Only the setting in your Stripe Dashboard will determine when batches are closed, usually at 2 am.