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MyPMS is a service to manage any form of lodging establishment. Unlike conventional property management systems, MyPMS is a service rather than software that is loaded onto the properties computers. MyPMS is simply a website that users can log onto. It is intended for employees and owners of the property and is useful even at slower, dial-up connection speeds. Browsers currently supported are IE 7.x or higher, Firefox 3.x and Safari 4.x (iPhone or iPad).

The software accomplishes the following tasks:
• Inventory control,
• Reservations,
• Guest History,
• Housekeeping,
• Guest Accounting (folios),
• House Accounting (reports),
• City Ledger
• Content and security control,
• Integrated Credit Card Processing,
• Yield (LOS rules) and Tier (hurdle rates),
• Full distribution through the Global Booking Network including a choice of
GDS & Internet distribution providers, the integrated booking engine and
other web booking portals.

This Training Manual is intended to be used during a training of MyPMS. When used in partnership with the User’s Manual, this can be an easy way to get familiar with the system. Have a copy of the User’s Manual (recent versions can be downloaded from handy so that when a specific question arises, the Manual is close by. We welcome feedback to make our training materials easier to use and more relevant to your needs – contact us at to offer any suggestions or areas for improvement. If you tickets or support issues, login to the Support Area at Here, you can 'Submit Request Tickets' to our support staff and track the issues you – and your coworkers have raised with their answers. This online support area can also be found by clicking ‘Help’ on the MyPMS menu at top.

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