Priceline Contract Rate Program

How do I participate in the Priceline Merchant Model/Contract Rate Program?

Part 1

Below are very specific steps you need to follow to assure your successful enrollment in the XML Interface in between Priceline and BookingCenter.  Please note BookingCenter is available to assist, but all steps are completed initially between your property and Priceline. 

1. Submit a Support Ticket through http://support.bookingcenter.com with the description:  “(Site ID) Interested in Priceline Contract Rate Program.” All future communication between you and BookingCenter regarding this particular Contract Rate program will occur on this Support Ticket.
2. A BookingCenter representative will attach the Priceline enrollment document to the Support Ticket (called '2009 PRICELINE PROPERTY PARTICIPATION AGREEMENT_NORTH AMERICA.pdf).  Please open, print, and complete the Priceline.com 'HOTEL PROPERTY PARTICIPATION AGREEMENT.'  For your convenience it is also attached to this Knowledge Based Article.
3. Update your Support Ticket and let us know you have already faxed or emailed in the appropriate agreement.
4. Once you have done this, BookingCenter will receive initial communication from Priceline that includes your Priceline Room Descriptions.
5. At that time Booking.com will do the following:
   1. New agent codes CT1 (opaque) and TW1 (merchant) to your MyAgents under Agent Relationships.
   2. Internal notes regarding your contract settings with BookingCenter to the Support Ticket.
   3. The Priceline Room Descriptions you created will be added to the Support Ticket for you to map (match) with your BookingCenter Room Type IDs. 
   4. Further instructions of how to set up the agent in your BookingCenter management tool will be added to the Support Ticket.  

Please keep in mind that your XML interface set-up between Priceline and BookingCenter is NOT completed until you finish Part 2.  At this time you have only signed a contract with Priceline, but you have not set-up the Agent(s) in your BookingCenter software.  Until that is completed, the Priceline interface is NOT operational.  

If you are an existing Priceline extranet property, it is VERY important that you continue to manage the Priceline extranet manually until you hear that the BookingCenter interface has been completed.  At that time, all new Priceline bookings will pull the rates and availability from BookingCenter.  However, the bookings made in the extranet before the connection is completed will not download into your BookingCenter software and will continue to be handled through the extranet.

An XML interface can take two-four weeks to set-up and reach completion.  The faster you follow these steps accurately, the faster your connection will be confirmed.  

Part 2:

• MyPMS and Management Tool Customers, please visit:  https://support.bookingcenter.com/index.php?/Knowledgebase/Article/View/599
• Desktop PMS Customers, please visit:  https://support.bookingcenter.com/index.php?/Knowledgebase/Article/View/600