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A Room Type can be changed in a Guest Booking in the Edit Tab or on the Tape Chart if the booking dates stay the same, see Modify Booking Dates, Rates and Room Types.
To change the Room Type assigned to a Guest, follow these steps:
- Remove the current Room Type by clicking on the date and room type, shaded in blue, you want to remove. When you click on the blue cell, it will turn white and the room type is deselected. Figure 1.
- Click on the new Room Type. The selected Room Type will appear blue. Figure 2.
- The Get New Rates button will appear. Click on Get New Rates or Get new rates for new booking days (will retain the current rates and get rates for any added days.). Figure 3.
- Click Save
- Then go to the Room Assignment tab and choose the new Room Assignment. See Room Assignment Figure 4.
Figure 1. Deselect the Room Type by clicking on the blue cell.
Click to enlarge image
Figure 2. Select the new Room Type by clicking on the cell in the Room Type
Click to enlarge image
Figure 3. Deselect the Room Type by clicking on the blue cell.
Click to enlarge image
Figure 4. Choose the new Room Assignment
Click to enlarge image