To view the Booking Details of a Guest booking, you must first locate the booking and then open it. The Booking Details contains all of the Guest details, booking and payment information.
Each of the Tabs available in the Booking Detail section pertain only to the Guest Record being viewed and are used to manage and change the guest booking, balance folios, print receipts and send correspondence.
The Guest Booking Details you are managing are always shown in the Booking Header and you can move between the TABS without losing any data. However, it is important that you click SAVE after making any changes.
There are several ways to locate a booking.
Tape Chart
Go to the Tape Chart and find the date range of the booking. When you have located the booking, click on the booking and a pop up window will appear. See Tape Chart - Manage Bookings
Quick Search
Go to the Front Desk Tab and use the Quick Search function to search by Guest Name, Confirmation # and/or Folio #
Search Bookings
Go to Search Bookings to search by a date range, status, etc.
Group Bookings
Go to BOOKINGS | GROUP BOOKINGS to see a list of group bookings or search by group name, etc. Or, use one of the previous search methods to locate the Group Booking.
If you're looking for troubleshooting information, please try one of our Support Options!
Need help? Submit a ticket
Articles and FAQ
Step-by-step tutorials
Overview
Content Tools
