Changing Guest for a Reservation
If there are multiple bookings for a single Guest Name, than any time you edit that Guest Data, you are effectively editing it for ALL the reservations that the guest is attached to. Sometimes this is what you want to do. However, sometimes you made multiple reservations and want to edit the individual Guest Data to become unique to each reservation.
In order to re-set existing bookings to the correct guest, please do the following:

To replace current guest with a new guest:
Search for the booking by Confirmation #s (Ex. AD01450303)
Under Guest Data, Remove and replace all of the existing guests information with the correct information for the new guest. Then click the 'Reset Guest ID' link. The Reset Guest ID tells the system to create new guest id when you press Save or 'Save and go to Front Desk'. The example at right shows the Guest Information section after new guest information has been input and the Reset Guest ID link has been used. You will notice the Guest ID field is now blank and you can still undo your changes by pressing 'Discard and go to FrontDesk'. To finalize the change press either Save or 'Save and go to FrontDesk'.
To replace current guest with a existing guest:
Search for the booking by Confirmation #s (Ex. AD01450303)
Under Guest Data, Remove the existing guests last name, and enter the correct/new guests last name. If you are changing the booking to a guest who is already in the system you can select that guest from the EZ-Search drop down. Upon selecting the new guest from the EZ Search drop down all guest information will be updated. Click Save or Save and go to Front Desk and you're done.
Enter the new guests information and click Save.

Once a reservation has been cancelled, checked out or declared a no-show, the following fields are not editable: arrival date, departure date, rate, rate type, room type and room number.

Repeat as necessary.

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