The Booking Data Page displays booking information and allows the user to edit guest contact information as well as some reservation data.A brief description of the fields and their functions follows:
The first field, the guest last name, is an EZ Search field and, for a repeat guest, is the only field that is used for a repeat guest. Once the guest is selected, the following fields are auto filled if data exists:
Last Name
First Name
Salutation
Date of Birth
Address
Zip code
City
State
Country
Home Phone
Cell Phone
Business Phone
Guest Comments
Other than this, the only unusual entries are:
Zip Code – if your property is using the Zip Code Auto-fill (for North American customers only), then when you type in the zip code, the city and state fields will automatically populate. If there are more than one city associated with the zip code entered, a drop down list will appear allowing you to select which city is appropriate. You can override the city and state by tabbing down to the city and typing the city given by the guest. Please note that this database is updated quarterly and is likely to be more accurate than what the guest is telling you. If the city is incorrect, please reconfirm that you typed in the correct zip code.
Guest Name (last,first)
This is an EZSearch field. If an EZSeach record is selected (through a guest history search), then the guest contact history as well as market Code will be inherited from the guest record.
Salutation
Drop down to select the guests salutation, for use in letters
Date of Birth
Entered in, can be a month/date or a month/date/year entry, leaving guests the ability to avoid placing a year in
Address
Zip
We subscribe to a ZIP code database that will populate the city from a zip code lookup. If your property is using the Zip Code Auto-fill feature, then when you type in the zip code, the city and state fields will automatically populate. If there are more than one city associated with the zip code entered, a drop down list will appear allowing you to select which city is appropriate. You can override the city and state by tabbing down to the city and typing the city given by the guest.. If the city is incorrect, please reconfirm that you typed in the correct zip code.
City
Auto Selected from zip code (Can be manually entered)
State
Auto Selected from zip code (Can be manually entered)
Country
A simple drop down list
Home Phone
Cell Phone
Business Phone
E-Mail
Fax
Password
Driver's License #
A manual entry with any combinations of letters and/or numbers.
Passport
A manual entry with any combinations of letters and/or numbers.
Source
This identifies what type of guest this reservation is representing and is primarily for reporting purposes.
Guest Type
Guest types are defined by the GM in the setup area and can be used for simple marketing purposes, or for offering different rate structures to different guest types.
PO Number
This is the Purchase Order Number and will show up on an AR Account Statement during invoicing. This field is only useful if the reservation is being paid by an Accounts Receivable account.
Travel Agent
A field for tracking third party (i.e network) bookings made by an outside agent for marketing and commissions purposes.
Company
Required for Direct Billing to an AR Account. Companies are managed in the setup area (see Setup).
Guest Comments
Guest Comments stay with the guest history and show up in all past, present and future reservations.
Booking Comments
Booking Comments are unique to that reservation.
CRS Confirmation
This field will be automatically filled in if the reservation comes in through a CRS channel that is interfaced to the system. Otherwise, you may add a second confirmation number to the reservation here. There is a field to search for this number on the Advanced Search page.
Tax Exempt?
If this box is checked, occupancy tax will not be charged for this guest during night audit.
Projected Income
Calculates the projected income of the booking including room rent, taxes and inventory items that are part of a package.
Folio Balance
Shows the current total balance on all folios for the booking.
Guarantee By
In this drop down list, you choose the method of guarantee for this reservation. The general Manager defines what payment types are allowed for guaranteeing a reservation. If the reservation is linked to a company that has a valid AR Account, the AR Account name is an option. If the guest already has a credit card on file, it will also be in the list and the first credit card on record will be the default credit card.
Manage Credit Cards
From here you can add, modify or remove a credit card on file as well as manage authorizations.
