Introduction

MyPMS is a service to manage any form of lodging establishment. Unlike conventional property management systems, MyPMS is a service rather than
software that is loaded onto the properties computers. MyPMS is simply a
website that users can log onto. It is intended for employees and owners of the
property and is useful even at slower, dial-up connection speeds. Browsers
currently supported are IE 7.x or higher, Firefox 3.x and Safari 4.x (iPhone or
iPad).
The software accomplishes the following tasks:
• Inventory control,
• Reservations,
• Guest History,
• Housekeeping,
• Guest Accounting (folios),
• House Accounting (reports),
• City Ledger
• Content and security control,
• Integrated Credit Card Processing,
• Yield (LOS rules) and Tier (hurdle rates),
• Full distribution through the Global Booking Network including a choice of
GDS & Internet distribution providers, the integrated booking engine and
other web booking portals.
This Training Manual is intended to be used during a training of MyPMS. When
used in partnership with the User’s Manual, this can be an easy way to get
familiar with the system. Have a copy of the User’s Manual (recent versions can
be downloaded from http://www.BookingCenter.com/support/) handy so that
when a specific question arises, the Manual is close by. We welcome feedback
to make our training materials easier to use and more relevant to your needs –
contact us at http://www.BookingCenter.com/contact.html to offer any
suggestions or areas for improvement. If you tickets or support issues, login to
the Support Area at http://support.bookingcenter.com/. Here, you can 'Submit
Request Tickets' to our support staff and track the issues you – and your coworkers
have raised with their answers. This online support area can also be
found by clicking ‘Help’ on the MyPMS menu at top.