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Because SMS messages cost money to send, we require that our customers purchase a 'SMS Plan' that meets their needs.  The plans are all month-to-month and vary based on the country of origin. You should choose based on the country of origin of a majority of your Guests.

Requirements for the SMS Module:

  • Only MyPMS customers can subscribe to the SMS service.
  • When the SMS Module is activated, a country code will be required for all Guest's who have mobile numbers entered into a Booking (on the Booking Data tab).  It is not required that a mobuile mobile number be provided for all bookings.  But if one is provided, it the Guest must have the country code selected.
  • BookingCenter assumes that the country of your property is the 'default' country code for your mobile phone numbers, if one is not selected.


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Pricing
1 SMS Message = 1 Segment billed as one "segment".  Each segment/message is limited to160 characters. 
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rootSMS Module





SMS Module Pricing

Billing is based on a 'per segment' structure. Each segment is up to 153 characters.  How many segments make up a specific SMS 'message' is based on how many words you decide to include. When making 'SMS Letters' you should count the number of characters to be as brief - and use as few segments - as possible.

For Example,  If a Property writes a SMS Letter that is

161

154 to

320

306 characters, then it will be counted as 2 Segments

/messages

,

321

307 to

480

460 characters =  3 segments

/messages

, etc., and will be billed accordingly.

BookingCenter allows a Property to pay a minimum fee of $30/mo and receive up to 500 "segments" of SMS messages to North American (USA, Canada, and Mexico), 300 segments to Western European and Australian mobile numbers.  Any segment to a mobile number to a country outside of these will be billed at $.10 /Segment.

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USA & Canada

Europe & UK

Mexico & Americas

Australia & Oceana

Base Price Per Month

100 segments included in ‘Base Price’

USD $30

USD $40

USD $30

USD $30

Add more segments to your plan

500 segments /mo

+ $20/mo

+ $20/mo

+ $20/mo

+ $30/mo

1000 segments /mo

+ $40/mo

+ $50/mo

+ $50/mo

+ $55/mo

5000 segments /mo

+ $100/mo

+ $200/mo

+ $250/mo

+ $300/mo

SMS Messaging Destination*

Number of SMS Messages (Segment)*

FeeNorth American (USA, Canada, and Mexico)up to 500 Messages (Segments)$30Western European and Australian mobile numbersup to 300 Messages (Segments)$30OUTSIDE OF: North American (USA, Canada, and Mexico), Western European and Australian mobile numbers1 Message (Segment)$0.10/Segment


NOTE:

  • *An SMS 'message' is always at least "one segment".  Each segment is
160
  • 153 characters. For Example,  If a Property writes a SMS that is
161
  • 154 to
320
  • 306 characters, then it
iwill
  • will be counted as 2 Segments or 2 messages,
321
  • 307 to
480
  • 460 characters as 3 segments and will be billed accordingly.  
  • 100 segments are included in all monthly plans as above.
  • *When the SMS Module is activated,
a
  • the correct country
code
  • will be required for all Guest's
mobile numbers
  • entered into a Booking (on the Booking Data tab).  It is not required that a
mobuile
  • mobile number be provided for all bookings.  But if one is provided,
it
  • the Guest record must have the country
code selected
  • assigned. BookingCenter assumes that the country of your property is the 'default' country code for your mobile phone numbers, if one is not selected.  If the Mobile number is registered as country code: +1 (USA or Canada, for example), but the Guest lives in Denmark, then the Country must be selected
.
  • Services includes SMS Messaging using Auto Letters, Manually from each booking in the "Letters" Tab and automated functions integrated with Self check-in.
Section
  • as 'USA or Canada for the SMS to be received.
  • If you purchase a specific 'segment' plan, and then consume (go over) the plan's amount of segments, you will automatically be billed the difference between the initial plan and the 'actual' plan, and your 'recurring fee' will be set to the new plan.

For example, if you chose the 100 segments plan ($30/mo), and then consumed 900 segments ($70/mo) instead of the plan you had signed up for, the billing department will bill you the difference (in this example, $40 for the month's increase in consumption between $30 and $70).  Then, the next month you will be billed $70 and be automatically enrolled in the 1000 segments plan.  This will continue until you request a different plan by contacting the Billing Department or sending a Support Ticket requesting for the lower plan and then adhering to that plan's terms. 

  • Properties in Asia should contact BookingCenter for a custom price quote
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