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Create "Self Check-in" Letter

The first step to the Self Check-in Process is to create the Letter that the Guest receives requesting them to check-in and a link to MyBookings. The merge fields to be used for this Letter are "Signature" and "Initials" under "Self Check-in".

After this letter is created, it must be set up as an Auto Letter function to be automatically emailed to the Guest on the check-in date. or sent manually in the Letters Tab of the Bookng.

If you are using the Self Check-in function and want to require a digital signature for check-in, the BookingCenter eSign-Digital Document Signing lets you create a customized Letter with a digital signature function and send it to a guest to open and digitally sign via a secure link attached to their booking. The eSign - Digital Document Signing function is already enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters. Learn how to use eSign - Digital Document Signing

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Step 1: To Create "Self Check-in" Letter, follow these steps 

  • Go to SETUP | PARAMETERS | LETTERS and either create a new Letter or edit an existing Letter by clicking on the Letter ID.  We provide a default "Self Check-in" Letter that you can customize to your property.

There are two MyBooking merge fields, "Signature" and "Initials", that you can insert into your Letters depending on your needs. Both will display a digital signature box which must be signed before the Guest can submit the Letter.

To insert either or both of these merge fields into your Letter:

  • Place your cursor in the the body of the Letter where you want the digital signature box to display.

  • Go to the BookingCenter Globe Icon and the "Digital Signing" Section. Select the merge field and it will be inserted into your Letter where the cursor is. 

  • Click Update to save changes.

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