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BookingCenter Esign-Digital Signing is an optional feature that lets you create a customized Letter with a digital signature function and send it to a guest to open and digitally sign via a secure link attached to their booking.

This allows you to request and store a digital signature for the guest at any time on or before the check-in date.
The Esign function is already enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters. To implement the Esign- Digital Signing Process, follow these steps. Read below for detailed step-by-step instructions.

Once the letter is signed it is saved as a PDF and attached to the booking. A log entry is added to the booking alerting you to the signed letter. The letter is date time and IP address stamped, so you have a record of when and where the letter was signed.

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titleEsign - Digital Signing

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rootEsign-Digital Signing

Esign - Digital Signature Process
  • Email the "Digital Signature Letter (URL)" Letter to Guest. This letter can be sent via email two ways: manually by using the "Letters" Tab in each booking or, automatically by using the "Auto Letter" function to send the letter to the guest at a scheduled time before check-in.
  • Guest clicks on Esign Digital Signature link. 
  • Default "Digital Signature Request" Letter displays and requires guest signature.
  • Guest signs and submits the digitally signed Letter
    • The signed Letter is stored with the booking at a secure URL for future reference by the hotel or guest.
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    Esign - Digital Signature Letter Storage:

    Once the letter is signed it is saved as a PDF and attached to the booking. A log entry is added to the booking alerting you to the signed letter. The letter is date time and IP address stamped, so you have a record of when and where the letter was signed.

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