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Owners can view the bookings made for their Unit with Booking Information and Status. They can also Edit or Cancel a Booking by clicking on the Booking ID to open the Booking Details.
If the Owner has an active Lock system, they can view the Door Entry Instructions for the booking, which is handy for sending to their guests. Simply click the "Door Entry Details" link to view the code, as this example shows:
Room 30 | From Aug-27-2022 | To Aug-30-2022 | Access Code 2965 |
From the ‘Booking Details’ page (booking_details.phtml), an Owner can click a LINK to ‘Edit Booking”. Booking" or "Cancel Booking"
The Edit feature enables:
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An Owner can be notified when an online booking occurs for a Unit that they are assigned to. To do this, one must:
The Owners Area allows an Owner to cancel a booking. This allows an Owner to cancel a booking, then 'booking' again with new dates or guest details. Each cancellation allows a manager to place a cancellation number for the cancellation to record the cancellation. If more edit functionality is needed, such as rates, rooms, or additional guest names, have the Owner is enroll in the Channel Manager product. The Owner Channel Manager features include SMS to Guests, using Auto Letters to automate daily communications (Self Checkin instructions, Registration, eSign docs, survey/review requests, etc) and run reports on activities such as Arrivals, Departures, Receipts, etc. In addition, any booking that is modified or canceled from an OTA (Expedia, Booking.com, Airbnb, etc) or a GDS Travel Agency is automatically modified and/or canceled, with cancellation information included.