%%hotel-address1%% %%hotel-city%%, %%hotel-state%% %%hotel-zip%%
PH: %%hotel-main-phone%% FAX: %%hotel-main-fax%%
%%hotel-email%%www.auroracatalina.com
%%todays-date%% Confirmation #: %%reservation-identifier%% Group Name: %%group_name%% Group Event: %%group_booking_title%% Contact: %%full_name%% Address: %%full_address%% Phone: %%home_phone%%
Dear %%contact_first_name%%,
Thank you for choosing the %%hotel-name%% for your Group Event. We look forward to your stay. Your reservation has been confirmed, please see the booking details below. If you have any questions or need to make any change, please contact us. Please see our cancellation policy below. | BOOKING DETAILS | | STATUS: %%status%% | ARRIVAL DATE: %%arrival_date%% | DEPARTURED DATE %%departure_date%% | CHARGES AND PAYMENT DETAILS
| ROOM LIST | ROOM CHARGE: %%projected_income%% ADDITIONAL CHARGES: %%total-charges%% TOTAL: %%projected_income_and_charges%% DEPOSIT: %%total-payments%% BLANCE DUE: %%balance-due%% | %%room-list%% |
BILLING AND CANCELLATION POLICIES: %%cancellation-policy%%
LOCATION AND DRIVING DIRECTIONS: %%location-description%% %%driving-directions%%
If you have any additional questions, do not hesitate to contact us at %%hotel-main-phone%% and we will assist in any way possible. We look forward to seeing you soon! Our check-in time is 3:00 p.m. Check-out time is 11:00 a.m. Please remember that our rooms are non-smoking. No pets allowed. | Column |
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Cancellation and other letters like marketing letters or after checkout thank you letters are identical to Confirmation letters. Have fun with these letters; they can serve to enhance the guest's stay just by sending a follow up letter when they check out. |