The High Balance report is only used for clients using MyCard (the integrated credit card processing for MyPMS). The report looks for ALL auth amounts for an active Booking or Group Booking, and when the folio(s) balance has hit 90% of that amount, the High Balance report brings it to the attention of management. This report chooses folios whose balances have surpassed the authorized amount taken at check in. Or, if an 'incremental auth' was done, that are higher than that amount. Basically, whose account balance has exceeded that authorized amount. This report allows one to see which bookings may be in trouble with being able to apply payment. Effectively, it tells management to 'watch out' for charges that may exceed authorized amount. |