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To Customize a Group Letter with the Group Booking Engine Link, USER ID and PASSWORD

After the group booking is created . Give the Group contact the and assigned a password, you can then easily give the guest the login information by using a merge field in a custom Letter. 

  • To create a Custom Letter for a Group Booking, see Add or Edit Letters

  • To insert the Group Booking Engine link, User ID (Confirmation #) and

password and ask them to log in at https://groups.bookingcenter.com/.

Note:  If the Group check-in date is in the past, or the group has been cancelled, then the system will not allow anyone to log in.

Once logged in, the guest will be logged in to the Group Booking Engine and the Add Booking Tab.

The Group Booking Engine has four Tabs:

  • Add Booking
    • Arrival and Departure Date cannot be changed in the booking engine. If a guest has different booking dates than the group, they will need to call the hotel to make their reservation for the different dates.
    • Choose # of guests.
    • Choose the room type from the drop down menu. (These have already been allocated in the Group Booking)
    • Enter First and Last Name and Email Address
    • Choose method of payment from the drop down list.
    • If Credit card is chosen, then enter the credit card number and expiration date.
    • The last step is to agree to the terms and conditions if present and click Complete Booking.
    • The booking will now display in the Rooming List.
  • Rooming List – This list displays the bookings that have already been booked as part of the group.
  • Group Information – This page shows basic information about the group, i.e. check in and checkout dates, etc.
  • Property Information – Basic contact property Information, phone, address, Address of the property.
 
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 Sample Group Booking Engine Letter using Merge Fields for GROUP BOOKING ENGINE LINK, USER ID, PASSWORD.

For an example of a complete Group Confirmation Letter with the Group Booking Engine information included, See Group Booking Engine Letter Sample

The following example shows how the Letter looks in the Template Editor with merge fields inserted for the User ID and Password. Please feel free to copy and paste this into your Group Booking Letter or email.

Sample Letter with merge fields:

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Thank you for choosing the %%hotel-name%% for your Group Event. We look forward to your stay! Your Group Booking for %%arrival_date%% - %%departure_date%% has been confirmed. Please review the Booking Details and notify of us of any changes. 

Our group booking engine gives you the flexibility of adding bookings to the Group Booking. You can select Room Types, Add individual payment methods and view the Room List. Give the USER ID and PASSWORD to all Group members to let them choose their own room types and enter payment information.

To add a booking to your Group Booking, go to %%group_booking_engine_link%%

Log in with USER ID: %%reservation-identifier%%   PASSWORD: %%group_password%%