Managing Arrivals : MyPMS offers a variety of functions to help manage arrivals. The following are recommended steps to take in preparing for arrivals. Choose the functions that best fits your property management needs. | Page Tree |
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Prepare for Arrivals When preparing for arrivals, MyPMS offers you the ability to print a list of arrivals, print all of the registration cards and a report of any extra items for guests.
Guest Check-in To check in a guest, you must first locate the guest booking and open it to the booking details. There are several ways to locate a guest and open their booking information: - Swipe Credit Card: Swipe the Guest credit card in the “Active Search” field. This will bring up the guest associated with that credit card and capture the credit card swipe data. From here, just press the check-in button and the check in process is complete.
- Use Quick Search: You can also enter a room number, partial name or full but misspelled name in the Active Search box. This will also pull up the appropriate booking. Though with this method you will have to edit the credit card data and swipe the credit card in the credit card field. See Quick Search
- Select from Arrivals in the Quick List: Choose the guest from the drop down list of arriving guests. See Arrivals, In house, Departures
- “Advanced Search” for the booking – it may be for another date. See Search Bookings
- Tape Chart: Locate the booking from the Tape Chart. See Tape Chart Management
Add Payment or Charge - If you need to add a payment to the booking see Add Payments
- To add a charge to the booking before check in, see Add Charge
Room Assignments - There are three ways of assigning rooms. The first is by selecting the desired room on the New Booking window while creating the booking.
- The second is by selecting the desired room on the Booking Data window after creating the booking.
- Finally, the third method is by choosing the “Room Assignment” tab on and selecting the specific room desired for each day – this method allows you to move the guest into multiple rooms during their stay.
Print Registration Card
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