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The Cancellation Cancellations Report displays cancellations by Room Number, Guest Name or Arrival Time. The Report includes the Cancellation date, Guest Name, Cancellation #, User cancelled bookings by arrival date or cancellation date on a specific date you choose.  This includes Online Bookings made through the website, OTA channels and GDS.

Use this report to quickly get a list of cancellations with a summary of the booking details including Room, Room Type, Guest Name, Payment Type and Arrival/Departure Dates. etc.

Go to Reports Tab and choose the Cancellation Report under the Daily Reports list .

  • Choose Arrival or Cancellation Date from the drop-down list.
  • Choose the date range from the date picker.
  • Generate Report in HTML, EXCEL  or CSV.

    This report can be run for dates in the past or future for review and planning purposes.

    To create an Cancellations Report:
    • Click on Cancellations
    • Date Type: To see a list cancelled bookings by cancellation date of booking, choose "Canceled on". To see a list of cancellations by arrival date of booking, choose " Arrival Date".
    • Choose Date: Choose a single date. This can be in the past or future.
    • Choose the report format: HTML, Excel or Text.
    • Click Generate Report

    The Cancellations Report displays the following information:

    • Booking ID: Confirmation # of booking
    • Rooms: Room assignment of booking
    • Room Type: Description of Room Type.
    • Name: Name of Guest
    • Company: Name of company if entered
    • Rate: Nightly Rate of booking
    • Pay Type: Receipt Type
    • Adults: # of Adults
    • Children: # of Children
    • Infants: # of infants
    • Arrival Time: Arrival time of booking as entered in the booking data.
    • Departure: Departure date of booking

    See an example: Cancellation Report

    titleDaily Reports
    Children Display
    pageDaily Reports

    Use Search Bookings to create detailed list of bookings filtered by search criteria such as, room type, rates, etc.