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The Cancellation Cancellations Report displays cancellations by Room Number, Guest Name or Arrival Time. The Report includes the Cancellation date, Guest Name, Cancellation #, User cancelled bookings by arrival date or cancellation date on a specific date you choose.  This includes Online Bookings made through the website, OTA channels and GDS.

Use this report to quickly get a list of cancellations with a summary of the booking details including Room, Room Type, Guest Name, Payment Type and Arrival/Departure Dates. etc.

Go to Reports Tab and choose the Cancellation Report under the Daily Reports list .

  • Choose Arrival or Cancellation Date from the drop-down list.
  • Choose the date range from the date picker.
  • Generate Report in HTML, EXCEL  or CSV.

This report can be run for dates in the past or future for review and planning purposes.

To create an Cancellations Report:
  • Go to REPORTS | DAILY REPORTS
  • Click on Cancellations
  • Date Type: To see a list cancelled bookings by cancellation date of booking, choose "Canceled on". To see a list of cancellations by arrival date of booking, choose " Arrival Date".
  • Choose Date: Choose a single date. This can be in the past or future.
  • Choose the report format: HTML, Excel or Text.
  • Click Generate Report

The Cancellations Report displays the following information:

  • Booking ID: Confirmation # of booking
  • Rooms: Room assignment of booking
  • Room Type: Description of Room Type.
  • Name: Name of Guest
  • Company: Name of company if entered
  • Rate: Nightly Rate of booking
  • Pay Type: Receipt Type
  • Adults: # of Adults
  • Children: # of Children
  • Infants: # of infants
  • Arrival Time: Arrival time of booking as entered in the booking data.
  • Departure: Departure date of booking

See an example: Cancellation Report

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titleDaily Reports
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pageDaily Reports
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Use Search Bookings to create detailed list of bookings filtered by search criteria such as, room type, rates, etc.