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Tracking Requests and Ready for Inspection

Then, when the User has cleaned the room, they can set it for 'Inspection', which automatically assigns the Request to their Housekeeping Supervisor.  This alerts the PMS that the Room is now under 'Inspect' status.  Or, alternatively, set the Request to 'complete' which both closes the request and also sets the Room 'clean' in the PMS. If using 'supervisors' for Housekeeping, the Supervisor automatically receives notification about each Room(s) are ready for their 'inspection', and  the Supervisor 'closes' the Request after inspection, triggering the PMS to set that Room 'clean' and ready for check-in.  Alternatively, the Supervisor could make comments about the cleaning and assign the Request to a User s/he chooses and that Housekeeper would be notified and the PMS updated that the Room is once agin 'Assigned' and not ready for rent.

To set a Request to Inspect, follow these steps.

• The Housekeeper (User) changes the Request status to "processing" in the Mobile App.
• The status of the Room is changed to "Inspect" in MyPMS
• The supervisor or whomever is designated will receive a notification that the Room is ready to Inspect.

MyGuest Housekeeper Dashboard and Request Views

• The Housekeeper Dashboard is displayed to all Users with Role=Housekeeping set in MyGuests.
• To receive notifications on their Mobile App, they must have "Housekeeping" set to ON in their App. To do this, open the App and then click on the "Gear" icon (iPhone) or the "bell" icon (Android), in the top left corner. There will be a list of notification categories. Go to Interfaces | Housekeeping and set to ON.
• The Dashboard displays the number of Pending Requests.

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MyGuest Manager Dashboard and Request Views