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The Owners Area allows an Owner to cancel a booking. This allows an Owner to cancel a booking, then 'booking' again with new dates or guest details.  If  Each cancellation allows a manager to place a cancellation number for the cancellation to record the cancellation. If more edit functionality is needed, such as rates, rooms, or additional guest names, have the Owner is enroll in the Channel Manager product.  Additional features of the The Owner Channel Manager features include SMS to Guests, using Auto Letters to automate daily activities communications (Self Checkin instructions, Registration, eSign docs, survey/review requests, etc) and run reports on activities such as Arrivals, Departures, Receipts, etc.  In addition, any booking that is modified or canceled from an OTA (Expedia, Booking.com, Airbnb, etc) or a GDS Travel Agency is automatically modified and/or canceled, with cancellation information included.  If your Owners wish to cancel, and/or, modify their bookings, they must do so by:

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