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Livesearch

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Guest Data Search

 

 

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When a name is identified for a Guest Data EZ Search, upon pressing ENTER or selecting with the mouse, the page refreshes and all data from that guest record is populating the guest data fields.

If the name is not found, continuing entering the name and press TAB to exit this text box and when you SAVE your information at the end of the reservation, this record will be added to the guest history database. The next time you use EZ Search the record will show up.

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EZ Search is a very powerful tool that combines several classical functions into one. When the third letter is entered into a text box, the database is searched for all names that start with that letter. Some searches may not begin until a set number of characters have been entered.For instance when searching for a Travel Agent, the search will not begin until the sixth character is entered. The list is then displayed in a box that appears under the text box. If the correct name is not immediately available, then additional letters may be entered and the search is accordingly refined. If all the letters have been entered, but the name still doesn't show up, press the SPACE BAR or enter a comma. This will signal EZ Search to return all names that exactly match the name you have entered. Scroll down the list of names until you have located the exact record you are looking for. Once the correct name is located, the user may select it by using the up/down keys until the record is highlighted in BLUE. Then the user presses "ENTER".
Alternately, the name can be selected by clicking it single clicking it with the mouse.If the user presses ENTER with no record selected, the EZ Search will return no record. If the user presses TAB, the EZ Search box will be exited and the letters entered will act as the new entry.

In this section:

Tools and Navigation


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Page Tree
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Page Tree
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Need help? Submit a ticket

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Articles and FAQ

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Step-by-step tutorials