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To see create, edit and manage Sources, go to SETUP | PARAMETERS | SOURCES. Sources, like Agents, are used to track the origin of bookings. Unlike Agents, Sources do not affect pricing, availability or commissions. Sources are viewed on in the booking details for of all guest bookings,  see Booking Information,  and use used in some reports as a sort function . Use in sales reports, see such as the Revenue Report and the Bookings Report, You can also use this function to create guest marketing lists, see Search Bookings and sales reports, see Reports

Sources in Online Bookings

When bookings are made with links that do not have Source assigned, then the system uses the default source WEB

Booking and Guest Marketing lists using Search Bookings.

Sources can be used on the website booking process and selected by the Guest to find out where


they are finding your property. However, this must be enabled in SETUP | SETTINGS | BOOKING ENGINE SETTINGS

. Then, select the source. click edit

and set



Yes or No for Publish Online

Publish Online "Yes". See below.

Sources in Online Bookings

  • Bookings from your website automatically have the Source filled in as "WEB"
  • Bookings from OTA Channel Connections and GDS will autmatically have the Source filled in. For example, "Expedia", "", etc.

Common Examples of Source Codes: WEBSITE for the properties main website or EMAIL for links added to your outgoing e-mail signatureSources created for the Front Desk are Groups, Corporate, Walk-ins, Phone, Referral, etc.

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To see create, edit and manage Sources, go to SETUP | PARAMETERS | SOURCES. Your list of Sources will appear in the default view. 

To add a Source: Click Add and a new browser window will open to add Source details.

  • Source I.D.:  Enter a source ID that identifies the source. Examples include REF for Referral, or FB for Facebook. Enter letters or #'s, max. of 8 characters
  • Description: Enter a short description. This description will appear in the drop-down list for Source In Booking Information.
  • Notes: Optional notes for the source
  • Publish Online: Set to "yes" to publish to your website and "no" to have it only appear on the drop-down list at your front desk.
  • Sort: Indicate a Sort # to order your list in the drop-down menu in Booking Information. See Booking Information

To Edit a Source: Click on a the Source Name and a new browser window will open. Here you can edit all fields EXCEPT for the Source I.D. which must remain for data records. Click Save when finished.