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Billing is based on a 'per
messagesegment' structure. Each
message is defined as a segment.segment is up to 153 characters. How many segments make up a specific SMS 'message' is based on how many words you decide to include. When making 'SMS Letters' you should count the number of characters to be as brief - and use as few segments - as possible.
For Example, If a Property writes a SMS Letter that is 154 to 306 characters, then it will be counted as 2 Segments
/messages, 307 to 460 characters = 3 segments
/messages, etc., and will be billed accordingly.
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USA & Canada | Europe & UK | Mexico & Americas | Australia & Oceana | |
Base Price Per Month 100 segments included in ‘Base Price’ | USD $30 | USD $40 | USD $30 | USD $30 |
Add more segments to your plan | ||||
500 segments /mo | + $20/mo | + $20/mo | + $20/mo | + $30/mo |
1000 segments /mo | + $40/mo | + $50/mo | + $50/mo | + $55/mo |
5000 segments /mo | + $100/mo | + $200/mo | + $250/mo | + $300/mo |
NOTE:
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For example, if you chose the 100 segments plan ($30/mo), and then consumed 900 segments ($70/mo) instead of the plan you had signed up for, the billing department will bill you the difference (in this example, $40 for the month's increase in consumption between $30 and $70). Then, the next month you will be billed $70 and be automatically enrolled in the 1000 segments plan. This will continue until you request a different plan by contacting the Billing Department or sending a Support Ticket requesting for the lower plan and then adhering to that plan's terms.
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