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Agent Channels These include your front desk "MyPMS Front Desk", your website "BookingCenter" and any other online channels you have set up like Expedia and Booking.com. When you choose the Agent from the drop-down list, then you will see all of the Rate Plans allocated to that channel. Therefore, if you choose "All Rates", then you will see a list of all of your rates. Each Agent Channel displays the Rate Plans allocated to the Room Types in the channel. When you select an Agent Channel to view, then you will see the Rate plans allocated to the Room Types in that channel. If a Room Type/Rate Plan is allocated to more than one channel then it will display in those channels, however any rate changes made will apply to the Rates in all channels. See Allocate Room Types For Example, A QUEEN Room Type with RACKQUEEN Rate Plan is allocated to 3 Channels: MYPMS - MyPMS Front Desk, BC - BookingCente" (Booking Engine), BKGDIR- Booking.com When these Agents are chosen in the "Agent" drop-down list, then the same RACKQUEEN Rate Plan will display under each channel. A change to RACKQUEEN Rate in the Rate Grid will apply to the Rate Plan and therefore update in all three channels. Room Types and Rate Plans Rate Plans are allocated to Room Types in an Agent Channels. To see which Rate Plan is allocated to a specific Room or Room Type, go to the Agent Channel to view the allocations. See Agent Relationships To add a new Rate Plan, go to SETUP | RATES | DEFAULT RATES. See Default Rates To change Rates, go to SETUP | RATES | MANAGE RATES. See Manage Rates or Using the Rate Grid The Rate Grid can be sorted to view rates by Agent and by date range. Use the settings in the header above the Rate Grid, to sort the view of the Rate Grid.
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