The Guest History Tab displays the booking history of the selected guest. All reservations in the past and future , will be displayed including the reservation you are currently working , will display by line itemon. The system also uses a 'Guest History Calculation' that analyzes all past stays into the following criteria to help decide which room/type to provide to provide the guest with the same room type. This information is located in the header and contains the following: - Avg # of Nights per stay,
- CXL Ratio: (as a %),
- Avg Rate,
- Most Freq Room Type
- Most Freq Room.:
- Active Stays:
- Total Stays:
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