To Close a House Account Folio, there must be at least one charge and payment and the folio must be balanced at $0. When the Folio is balanced, a "Close this Folio" button will appear. If the folio is empty - with no charges or payments - then the "Close this Folio" button will not be visible and the Folio can't be closed.
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Manage House Accounts with Search, Print and Email functions. To learn more on House Accounts and managing folios see, House Accounts Folios. Go to FRONT DESK | HOUSE ACCOUNTS
- Search Folio: Use the Search function in House Accounts, located in the last Tab to search and display House Account folios by name or folio number for historical review. A highlight is that House Account folios can be closed, yet still searchable and reprinted at a later date.
- Choose the Search Folio Tab available in folio tab list across the top.
- Choose your search criteria by Name, Folio # or Status. Use partial numbers or letters to get a list of folios with those characters.
- Select the status of the folio search: Open or Closed. If you leave it at Select all and click search, it will return a list of all folios.
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Customized Receipt Function: See, Customized Receipt Function Note: you must have the POS Module enabled to use these function
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Figure 1: Search Folio by Folio Name returns all folios with name.
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Figure 2: Search Folio by Folio # returns all folios with those numbers.
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To do this:
- Add a charge of $.01 to each 'empty' folio you wish to close and choose a receipt type like, MISC charge
- Then Add A Payment of $.01 and choose a payment type like, 'Cash' or 'Write Off' .
- The folio is now balanced and the "Close this Folio" button will be visible.
- Click "Close this Folio" and the Folio will close and disappear from the Tabs in the House Accounts.
- View the transactions of the closed folio in REPORTS under Transactions Reports.
Note: When using this method to close a House Account Folio, the Transaction Report will show that there were x number of $01 MISC charges and payments ( 'Cash' or 'Write Off') for the day, so make the Night Auditor aware of why this was done.
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