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The RUID is used to identify the specific booking and the guest details (dependent on which are merge fields inserted) and insert them into the Digital Document when the Request Letter is sent and the secure link is clicked. The RUID is automatically embedded in the Letter when the "Digital Signing Letter (URL)" merge fields is inserted. See Create Default eSign Letter. This means that when the Guest clicks on the "Digital Signing Letter (URL)" in the Email you have sent requesting a signature, the eSign Letter will open and contain the details specific to the Guest and Booking. Once the Letter is digitally signed and submitted, the Letter is stored with the Booking. The Booking RUID is what enables secure eSign and storage of your Letter(s). See Send eSign Request Letter The RUID is stored in the database and not visible to you or the guest UNLESS you choose to display it in a merge field in a Letter. See Merge Fields. When using the "Digital Signing Letter (URL)" merge field to request a digital signature, the RUID is embedded in the secure link sent to the Guest.
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To send an eSign Digital Document, follow these steps: Note: The setup steps must be completed before you implement the Digital Signing process.
Digital Signature Storage: Once the letter is signed it is saved as a PDF and attached to the booking. A log entry is added to the booking alerting you to the signed letter. The letter is date time and IP address stamped, so you have a record of when and where the letter was signed. See Digital Signature Letter Storage |
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