A Balanced Folio means that the balance of the folio equals $0 with charges equaling or balancing out payments. Balancing the folio can be accomplished in several ways by adding charges, applying payments, giving refunds, giving discounts, etc. The Folio of every Guest Booking, Group Booking and House Account MUST BE BALANCED on the departure date in order to check-out a guest AND to complete the Night Audit. See Examples of Folios below. The system provides two methods ways to insure that all Folios are balanced and all payments are received before on the system date: at time of check out and during Night Audit. At Guest Check Out: Before a guest can check out the folio must be balanced. When you attempt to check out a Guest with an Unbalanced Folio, you will get a message at the top of the booking. To balance the folio, a payment, charge or credit must be applied. See Balance Folio at Check out During Night Audit: and the system date can be incremented to the next day. The two methods are: to manually balance the folio at check out or during Night Aug See Balance Folio in Night Audit
See Examples of a Balanced and Unbalanced Folios :
Balanced Folio Charges=Payments | Unbalanced Folio Charges-No Payments | Unbalanced Folio Deposit- No Charges |
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