Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Section
Column

If a guests requests something by phone OR you receive the request from a PBX or staff member, you can add the request yourself.

Column
width35%
Panel
borderColor#559ADE
bgColor#F0F0F0
titleColor#ffffff
titleBGColor#559ADE
borderWidth1
titleMyGuest

Page Tree
rootMyGuest - Guest Request System

Section

To search for For a Staff Member to add a Guest Request, follow these steps:

Step 1: Add Request

On the Requests screen press the SEARCH box and type in a guest name, issue type, ID number or room number etc.

Image Removed

Note: When you are finished typing on the iPad keyboard you can press this button to hide it.

Image Removed

When you are finished searching, can press on the search box to REMOVE your text.

Image Removed

blue button "+Add Request As Staff Member" as the top righthand corner of the screen.

 

Click image to enlarge



Step 2: Select the Request Category and Create New Request



Click image to enlarge


 

Step 3: Complete the form

 Leave Name and Email blank. DON’T type anything for name or email. The system will know who is using it.

 

Click image to enlarge

 


Your request will be sent to the Requests screen ready for processing. It will be color BLUE for new and will be ready for processing.

Note: The button below will remove text once you have pressed on the search box.

Image Removed

Click image to enlarge

Section
Column
width20%

 

Column
width60%

Column
width20%