Please let us know if you have any questions. We are here to help!

• If you have are having an issues with setup and need to speak to a representative, please call our support line.

USA Toll Free: +1-800-315-0042 Ext. 202

International: +1-707-874-3922 Ext. 202

• If you have a quick question or want more information on a particular step, submit a ticket at the Online Support Center.

• If the Self - Setup is more time-intensive or complex than planned, we can have our trainers complete the setup and provide training to you and your staff. Please contact us to discuss setup and training options..

To learn more about the many features and functions in MyPMS, please take advantage of our library of learning resources.

How to use our Support Options

When you have a question on a specific function or a technical issue, we recommend taking the following steps: 

• Search the  Knowledge Base for articles on frequently asked questions, tips on using features and functions and best practices for managing your PMS.

• Look for a Video Tutorial on the topic. We offer short, step-by-step tutorials on specific functions in MyPMS as well as recorded webinars and informational clips.

• Refer to the Online Documentation for user manuals and step-by-step instructions. 

• If you need further assistance, Login and Submit a Support Ticket.