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Owners can make bookings in order to block out availability and deliver detailed booking information to the Property Management System.  For the feature to work with the correct Unit(s), it is imperative that the setup  of of the 'Owner' use the Agent Allocations Agent Relationships and  Agent Allocations feature to allocate the correct Units(s) to the right Owner ID.  Note, doing this requires two dependencies:

1. That the Agent has the same ID as the Owner.  Thus, if your Agent to allocate to is Agent ID: EXAMPLE, then the Owner should also have an ID: OwnerEXAMPLE.  
2. The actual HTML call to invoke the 'Book Now' feature is to use the Site ID + Agent/Owner ID in the Booking Engine.  Using the prior example, the URL would be: be http://requests.bookingcenter.com/enquiry.phtml?site=MYSITE&agent=MYSITEEXAMPLE.  Any Booking Engine template can be used to invoke the 'Owner's booking', but by default, the Owner's Area supports the Legacy Booking Engine.  

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• Provide a Receipt Type that your Owners can use so they aren't required to place a credit card when completing a booking. An example of a common is: Owner Guaranteed Payment and it shouldn't be a credit card.
• Have Confirmation and Booking Deposit policy statements that the Owner will agree to conform to when fulfilling the booking.  
• Consider making the clicking of the Confirmation and Booking Deposit policy a requirement.

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Canceling Bookings

The Owners Area doesn't allow an Owner to cancel a booking. But if If the Owner is enrolled in the Channel Manager product, then the ability to cancel exists, as any booking that is modified or cancelled canceled from an OTA (Expedia, Booking.com, Airbnb, etc) or a GDS Travel Agency is automatically modified and/or cancelled canceled with cancellation information included.  

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