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To Create the "Self Check-in" Email Letter, follow these steps 

Create the Letter and/or SMS that will be emailed and/or messaged to guests to start the Self Check-in Process This Letter/Message is what  the Guest receives on or before the check-in date (depending on when you schedule it), requesting them to start check-in and a link to MyBooking. The link to MyBooking must be inserted into this letter using a merge field. It can be inserted anywhere in the Letter, but must be there in order for the Guest to start Self Checkin and/or manage their booking details. 

If you choose to the use SMS option, then you will need to create a separate SMS Template for each Letter.  For example, if you want to send the "Self Check-in" Letter via email and SMS, you would create two Letter Templates and select "email and SMS" next to the Default Letter.

After this letter is created, it must be set as the Default and set up as an Auto Letter function to be automatically emailed to the Guest on the check-in date.

• Go to SETUP | PARAMETERS | LETTERS and either create a new Letter or edit an existing Letter by clicking on the Letter ID.  We provide a default "Self Check-in" Letter that you can customize to your property.

There are two MyBooking merge fields,%%ruid_link%%", that you can insert into your Letters depending on your needs. This link will display a link to MyBookings.

To insert either or both of these merge fields into your Letter:

• Place your cursor inthe body of the Letter where you want the Self Checkin link to display.

• Go to the BookingCenter Globe Icon and the "Booking Details" Section. Select the merge field and it will be inserted into your Letter where the cursor is.

• Click Update to save changes.

To Create the "Self Check-in" SMS message, follow these steps 

• Go to SETUP | PARAMETERS | LETTERS 
  Click on Add.
• In the Letter Type drop-down menu, select SMS.
• Enter the text for SMS message. There is a limit of 500 characters.

There are two MyBooking merge fields, %%ruid_link%%", that you can insert into depending on your needs. This link will display a link to MyBookings.

To insert either or both of these merge fields into your Letter:

• Place your cursor inthe body of the Letter where you want the Self Checkin link to display.

• Go to the BookingCenter Globe Icon and the "Booking Details" Section. Select the merge field and it will be inserted into your Letter where the cursor is.

• Click Update to save changes.