When you have a question on a specific function or process, we recommend the following steps:
1. Search the Knowledge Base for articles on frequently asked questions, tips on using features and functions and best practices for managing your PMS. (See Tips for using Knowledge Base below)
2. Look for a Video Tutorial on the topic. Short, step-by-step tutorials on specific functions in MyPMS.
3. Refer to the Online Documentation for user manuals and step-by-step instructions.
4. If you need further assistance, Login and submit a Support Ticket.
Tips for using the Knowledge Base
We have some tips that may help you find the specific resources you are looking for more quickly.
Did you know that there are Help Icons in MyPMS?
There are help icons located throughout MyPMS sections. When you see a help icon, click on it to see specific articles and videos related to the page or topic in the Knowledge Base.