These are APIs (based on standards such as OTA XML web services) that BookingCenter provides to developers who wish to PUSH and/or PULL data from BookingCenter products and Services. Common uses of these APIs include:
|Concierge and Guest Request (MyGuest)|
Developers wishing to make a single Property or Portal Booking Engine for an OTA-like travel experience.
Revenue Management Companies who wish to PULL rate info from BookingCenter for analysis and/or recommendations.
|Developers who wish to create, push, and pull requests based on Concierge events.|
Marketing companies who desire detailed Guest records for all new, modified, and cancelled bookings.
PMS and CRS companies using BookingCenter's distribution channels to push their properties into our networks.
PMS, Revenue Management, or Yield Management systems who wish to PUSH rate into BookingCenter for use in a PMS, OTA, GDS, Dhisco travel channel.
|Uses include creating Guest Request ticket(s), updating, and closing them once complete.|
Hoteliers and Webmasters who wish to track the 'Return on Investment' of ads via Google and/or FaceBook campaigns.
|Users authentication can be checked for MyPMS and / or MyGuest Users.||User authentication can be checked for MyPMS and / or MyGuest.|
|WordPress theme with our custom Plug-in for a single Site or a Portal of Sites to search across portfolio by nearly any criteria: availability, price, region, city, name, etc||Use of a WebHook to receive notifications of any set of requests as they move from New to Completion.|
|API Web Services Include:|
OTA_ HotelResNotifyRS/RQ -
OTA_ HotelResModifyNotifyRS/RQ -
(get modified booking)
(notify of booking)
OTA_ HotelAvailRQ/RS -
OTA_HotelRes (ie, 'new booking')
(Message for saving a Booking)
OTA_HotelDescriptiveContentNotif - Site Details
Site Information. This message provides detailed Images, Items, Packages, Rooms, Activities, Amenities, Airports, Policies, Sources, Receipt Types, Markets, and Marketing Messages set inside a BookingCenter product.
OTA_ HotelAvailCalendarRQ/RS -
(Site Availability Calendar)
This message allows one to bring back an array for a single month up to a year; and can be for all Room Types or a single Room Type to make an availability calendar.
See an example of the array: here.
And here is an example of a visual calendar.
OTA_HotelRatePlanNotif RQ/RS - (Update Rates in CRS)
OTA_HotelInvSync RQ/RS -
(Update Inventory in CRS)
OTA_HotelResCancel (Cancel a booking) with optional:
This is a service requiring Site ID/password authentication that is used by Marketing and Revenue Management companies to achieve certain results:
#1 - Download Booking ID's based on a date range. (retrieve all bookings: as far back as needed)
#2 - OTA_ HotelResNotifyRS/RQ - (get booking)
#3 -Rate analysis
#4 - OTA_HotelRatePlanNotif RQ/RS - (Update Rates in CRS)
#5 - OTA_HotelDescriptiveContentNotif - Site Details
#6 - OTA_ HotelAvailCalendarRQ/RS - (Site Availability Calendar)
Google Analytics 'Conversion' API
|UHLL (Unified Hospitality Language Layer) by COMTROL for connecting >700 Guest Services devices.||User Authentication and Guest Requests Tickets from MyPMS and MyGuest customers.|
Should you wish to receive more details on these APIs or web services, you will need to download the NDA (non disclosure) available for download at https://support.bookingcenter.com/index.php?/Knowledgebase/Article/View/585/. Sign the NDA and email or fax it back to us at +1-718-228-5959. We will then send appropriate documentation (most are included in the BookingCenter Central Reservation System API spec) for your use. If you want to read KnowledgeBase articles on interfacing to BookingCenter for developers, see: https://support.bookingcenter.com/index.php?/Knowledgebase/List/Index/8/xml-team