f additional reports are needed, customized reports may be written for yur needs by contacting BookingCenter directly or by generating your own reports using the BookingCenter Ad Hoc Report Writer or a third-party Report Writer (i.e. Crystal Report, Excel, Access). For detailed instructions on running custom reports see the FAQs in the Support area of the BookingCenter web site
(www.bookingcenter.com) or view: http :1!www.bookingcenter.cornlhelp/
reports.html.
A
accepted 126
access levels 31, 33
accommodation in-house 121
account 107
add items 101, 108
add items (conference) 125
conference 124
delete 110
edit 110
entries 101, 109
find 110
group booking 105, 109
list 105
new 108
new guest 100
print 110
printer 36
statement 100
accounting and tax 37
active
include on report 133, 134
add 32
conference items 125
items to account 108
items to group booking
account 109
items to guest account 101
admin server 63
advance deposit
report 136
agent(s) 112
analysis report 136
booking history 112
commissions paid 28
details 136
finding 112
mailing labels 136
new 112
new payment 112
online networks 71
payment history 112
report 135
turnover 53
use 27
allocate 104
receipts 107
allow
direct venue bookings 47
amenities 45
arriving 78
audit trail 28, 138
audit trail report 138
B
backup 38 destination 39
banner 68 barcode 58
book now! buttons 70 booking 94
active 133, 134 advice 35, 47, 96 buttons 70 cancel 98
check-in 97 clone 96 complete 97 conference 99
conference venue 122 confirm 84 confirmation 96, 97 conflicting 47
daily only 47 delete 99 details 78, 84 discount 51
duration 47, 102 edit 96
enquiry 92 existing guest 95 extend 98
find 94
follow up report 135
group 100
history 89
hourly 47
internet 44
list 106
message 64
new 79, 84, 92
new group 102
new guest 94
payments 96
payments (delete) 99
refund 99
transfer 98
unlimited simultaneous 47
unpaid report 134
venue hourly 47
booking system 41
booking(s)
report 132
C
call accounting 59 callmaster 59
callmaster 59 cancel 99
booking 98 conference 123 enrollment 126
cancellation message 31 cancelled
see enrolment(s) cash drawer 57 certificate 120 change
enrollment status 126 password 34, 35
room sort order 84 chart
color 44
daily room availability 83
daily room management 77
sort order 78
viewing date 78
checkbox 3
check-in 97
group booking 104
group booking indiv. 104
check-ins/check-outs
list 80
printing 80
Checklist 11
checklist 11
check-out
booking 97
child/infant rate 44
clean, see room(s)
clear imports 74
clone
booking 96
guest entry 86
comma delimited text file 72
commission
deduct (agent) 53
method 53
network 53
pay (agent) 53
plans 71
rate 52
report 137
company information 20, 20
company name 24
complete 97
condition 115 conference 119
add account items 125 booking details 99 calendar date 127 cancelled 123 certificate 123 competencies 123
confirm enrollment 123 details 127
enroll guest 123 entering 121 guest quota 122 history 90
hourly venue availability 128 needs 122
new account 124 no show 123, 124 payment method 121 remove guest 123 report 134
reserve enrollment 123 roles 120
types 119 venue(s) 122
conference management 125 enrollment details 126 enrollment status 126
view date 125 configuring
accounting and tax 37 booking system 41 conference system 12 internet 60
system 25 confirm
unconfirmed booking 79, 84 confirmation 97
confirmation message 64 confirmed booking 78 create new search 115 credit card 51, 87 currency 38
D
daily bookings only 47
daily room availability chart 83
booking details 84
hourly 85
new booking 84
options 83
sort order 84
view date 83
daily room management chart
booking details 78
new booking 79
room status 78
setting view date 78
sort order 79
using 77
data entry mode 7
data merge 97
datafile 11
change 19
create 17
customize 18
date 8, 8
change (conference
management) 125
conference calendar 127
daily room availability chart 83
daily room management
chart 78
dialog box 72
set 28
daylight savings 63
default
check-in/check-out times 26,
26
meal times 26
rate 95
rate for room type 44
rate ID 27
room rate 46
source ID 27
type ID 27
window 34
delete 32, 99
account items 110
deletions 138
demo 23
departing 78
deposit 30, 96
initial 104
deposit and cancellation
policies 30
deposit message 31
description
property 66
room 46
dialog box 3
diet 87
direct venue bookings 95
discount 51
double-bookings 78 drop down list 4
E
edit 3, 32
account item 110
booking 96
guest details 88
email 21, 63
enquiry 92
enrollment(s) 123
status 124
envelope 100
export help 59
extras discount 51
F
fault report 138 fax software 36 financial summary 132
financial summary report 137 find 2
account 110 booking 94
group booking 105 guest 88
receipt 107 flat rate 43
follow up report 135 form letter 100
form letters 89
frequent flyer number 87
G
GMT 63
group booking 100, 102
add items to account 109
allow individual accounts 103
check-in 104
find 105
new account 105
payments 104
report 133
room allocation 104
guest
account entries 109
account history 90
booking history 89
clone 86
code 26
conference history 90
credit card 87
details 88
enrollment details 126, 126
enrollment status 126
find 88
import 72
mailing list 90
maximum 44
new 86
new booking 88
notes 90
quota 122
report 130
report by 136
search 114
types 50
use 27
window 86
H
help
export 59
import 58
home window 25
hourly
bookings 85
conference 128
room availability chart 85
venues 85
hourly bookings 47
hypertext links 6
I
image
guidelines 68
import help 58
import(s)
clear 74
clearing errors 74
finished message 74
guests 72
ordering fields 75
update errors 74
individual group booking
details 100
initial
deposit 96, 104
installation 13
CD 13
floppy disks 14
website 14
internet 60
banner 68
book now buttons 70
BookingCenter network 60
configuration 60
credit card authorization 56
dial up 62
email 21
image 67
logo 68
map 68
marketing 65
marketing message 66
messages 64
network commission 53
permanent 62
picture 68
property description 66
property enrollment form 60
publish room 47
publish room type 44
receipt type enabled 51
room capacity displayed 62
room types displayed 62
system graphics 67
terms of service 60
update 61, 69
upload 63
inventory
cost 55
drop down menu 55
items list 109
miscellaneous item 55
sell price 55
service 55
stock 55
inventory item groups 54
inventory items 55
item analysis report 138
item sales analysis report 138
itemized account 100
L
labels 34
use own terms 29
last cleaned 82
launch software 17
letter(s) 89, 100
setup 48
LITE 23
lock code 23, 25, 25
logo 68
logons 27, 34
M
magnetic card reader 56 mailing items 90
mailing list items 49 manager
network 64 workstation 40
map 68
margin settings 36
marketing 65, 114
conference history 117
guest search 114
message 66
print 117
property description 66
quick search 114
search 116
meal
list 80
merge
folder 34
pathname 34
messages 64
MYOB 37
N
name
company 24
network loading 53
network manager 64
new
agent 112
booking 88
booking for existing guest 95
booking for new guest 94
booking from enquiry 92
conference account 124
group booking 102
group booking account 109
guest 86
guest account 108
receipt 106
no show 124, 126
non-smoking 28
O
occupancy report 135 occupied 78
offline 47, 78, 82
online booking form 51
overflow 47, 47
override 27
cost 103
price (inventory) 55
rate 43, 46
owner 46, 48
P
Packages parameters 25, 30 password 23, 32
change 34, 35 payment 96, 104, 112
conference 121 single 124
PBX extension 46 personnel 33
use 27 picture 68
room type 45 policies
cancellation 31 configuring 30 deposit 30 smoking 28
pop-up menu 5, 78 ellipses 5
POS Module (Page cxiv)
printer 35
accounts 36
docket 57
label 34, 36
label (port) 58
port (docket) 57
POS 57
receipt 36
Seiko 36
printing
account statement 110
booking confirmation 96
check-ins/check-outs 80
envelope 100
form letter 89
form letters 100
guest details 89
mailing list report 91
marketing 117
receipt 107
room cleaning list 81
PRO 23
property enrollment form 60
proxy server 63
purge data 58
Q
quick guest search 88 quick search 114
Quickbooks 37
R
radio button 3 rate(s) 95
adult/extra adult 43 child/infant 44
flat 43 loading 53 override 43 per person 43 setting up 43
use seasonal 28 use weekend 28 weekend 43
receipt types 51 receipt(s) 106
allocate 107 find 107
list 96 new 106 printing 107 report 136
refresh 78
refund 98, 98, 99
booking 99
register software 22
registers
reports by 136
use 27
registration cards 80
registration codes 23
report(s) 129
active bookings 133
agents 135
agents analysis 136
audit trail 138
commission 137
conference 134
fault 138
financial summary 137
follow up bookings 135
group bookings 133
guest 130
home window 129
item analysis 138
occupancy 135
owners cxxxi
receipts 136
room bookings 132 sales 136
shift audit 129 unpaid 134
reporting categories 115 review 32
room bookings 94
room bookings report 132
room(s)
availability chart 83
available 95
cleaning 81
display types only 62
in-house 47
no sharing 47
offline 78, 82
online 82
overflow 47
schedule for cleaning 78, 80
status 78
types 44
rooms(s)
type description 44, 45
S
sales report 136 screen report 7 search
booking history 116 conference history 117 new 131
select guest 131 title 115
seasons
setting up 41
see enrolment(s)
Seiko 36
Seiko EZ30 Smart Label
Printer 34
serial number 24
server 63, 63, 63
service 55
service charge 37
exempt 56
setting up
access levels 31
automated backup 38
conference types 119
floors 52
guest types 50
inventory item groups 54
inventory items 55
letters 48
mailing list items 49
new guest account 100
owners 48
personnel 33
printers 35
rates 43
receipt types 51
room types 52
rooms 45
seasons 41
sources 50
sharing 47
shift audit 129
site ID 23
smoking policy 28
SMTP server 63
software
LITE 22
Network Add-on 22
PRO 22
register 22
sources 50 stationery 36, 36 stock 55
system configuration 25 system graphics 67 system labels 29
T
tax 37 exempt 56
tax ID 21 technical support
utilities 58
terms of service 60
time 9
transfer 98
turnover 53
twin share 47
U
unconfirmed booking 78 unpaid bookings report 134
update 61, 69 automatic 69 full 69 manual 70 partial 69
upload 63 utilities 58
V
vacant 78 venue(s)
allow hourly bookings 47 available 95
conference 128 conference booking 122 direct bookings 95
venue(s) by hour 85 view 45
W
weekend 28 weeks 28
Page cxliii