Using Group Booking Engine

How does Group Booking Engine work?

• First, create a Group Booking in the Group Booking Wizard in MyPMS. The confirmation # of the booking will become the User ID.
• Open the Group Booking and go to the Booking Data Tab.
• In the Booking Information section, create a password and enter it in the password field and click Save. See Group Bookings - Create Password
• The Group Booking can now be accessed through your customized Group Booking Engine link located in SETUP | BOOKINGS | GROUP WEBSITE CODE. See Group Website Code
• Use the Confirmation # as a User ID and the password you created for the Group. The User ID and password is the same for all guests logging into the Group Booking. See Group Bookings - Create Password
• Give the Group Contact the User ID (Confirmation #) and password and direct them to your customized group booking engine link to log in and start making bookings.
• To easily email the USER ID, Password and URL to the Group Contact in a Confirmation Letter. Add this information to the Group Confirmation Letter using merge fields.. See Merge Fields - Group Letters and  Group Booking Engine - Custom Letter. 

NOTE:

• User ID: Automatically assigned as the Confirmation # of the Group booking. This field is not editable.
• Password: is set by the property. Guests cannot change this field. See Group Bookings - Create Password

When you log in to the Group Booking Engine, you will see four Tabs:

• Add Booking
  
  • Arrival and Departure Date cannot be changed in the booking engine. If a guest has different booking dates than the group, they will need to call the hotel to make their reservation for the different dates.
  • Choose # of guests. per booking
  • Choose the room type from the drop down menu. The Rates and total will display for each room type. See below.
  • Enter First and Last Name and Email Address
  • Choose method of payment from the drop down list to guarantee the booking.
  • If Credit Card is chosen, then enter the credit card number and expiration date.
  • The last step is to agree to the terms and conditions and click Complete Booking.
  • The booking will now display in the Rooming List.
  • You will receive an email confirmation of the Booking.
• Rooming List – This list displays the bookings that have already been booked as part of the group.
• Group Information – This page shows basic information about the group, i.e. check in and checkout dates, etc.
• Property Information – Basic contact property Information, phone, address, Address of the property.