Page tree
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Custom System Labels are the terms used to describe your Room, Guest and Tax categories in your PMS. The labels entered here will be visible in your PMS system and to your customers when making an online booking, and can be edited at any time in your PMS. These labels can be edited in SETUP | SETTINGS | BOOKING ENGINE SETTINGS. See Booking Engine Settings

You can change the labels to fit your property needs. For example, you may want to label your Room Types Suites, Cabins, Camp sites, Beds, etc.

There are 3 fields labelled – 'Adults', 'Children' and 'Infants'. The first label (Adults) must be used, but can be renamed. The 2nd (Children) and 3rd (Infants) labels are optional and don't have to be used. For Example, many properties disable the 2nd and 3rd label and change the first label to "Guests". If you choose to do this , then change the field for "Adults" to "Guests" and go General Settings  and check the box labelled "No Children Allowed" and "No Infants Allowed".

These System labels are set by default to the following terms:

  • Room Type: Room Type(s) groups of similarly priced bed configuration rooms, i.e.. King, Queen, Double, Suite, Ocean View, Cabana or Cottage
  • Room: Room refers to the individual room identification. I.e., 101, 102 or A, B, C
  • Adults, Children and Infants: Refers to how the Guest is labelled when making a booking.
  • Primary Tax:
  • Secondary Tax:

You can create system labels with the terminology that you use to describe accommodations, guests and taxes for your property.

For example:

  • Instead of Room Type, you may have Cottage Types, Houses, Villas, etc.
  • Instead of Rooms, you may have cabanas, suites,  cabins, etc.
  • Guest labels typically remain as Adult and Children, but users often elect to change Infant to "pets".
  • A typical label for the Primary Tax is "Occupancy Tax", "Room Tax", etc.
  • A typical label for the secondary tax is Sales Tax, County Tax, etc.






If you're looking for troubleshooting information, please try one of our Support Options!



  • No labels