How does the SMS Module work?
BookingCenter's SMS module allows a property to use SMS (ie, 'text messaging') to both communicate to Guests and automate important functions of property managament. The SMS feature is a recommended part of the Self Checkin process, as notification via SMS is immediate and more reliable than email - vital for a guest wishing to access their room.
But there are numerous times when an SMS is more appropriate than email, print, or fax. For instance:
- When the desk is closing and you wish to notify a late-arriving guest important info.
- To notify an in-house Guest of a service or appointment.
- When transportation directions or maps are needed to commubicate to a mobile Guest.
Literally hundreds of situations can be improved having MyPMS communicate quickly and concisely using pre-crafted SMS message 'Letters'.